What causes the screen to completely freeze up? I had this happen twice today. My mouse froze in one place and nothing on my keyboard worked. I had to turn off power then restart. This is totally frustrating. :irked:

When did this happen? Where you browsing a specific site? Or did it happen randomly? Did it happen when using the browser? Or did it also happen when your browser windows were closed too?

Sounds like a memory issue to me.

A good idea is to download and run Hijack This (http://www.awschell.com/support/hjtfile.htm)! Follow the instructions given on the page (The email link goes to my Webmaster account there so if you like that would work for you too).

That used to happen with my old system... could be a memory issue as Diofan said... I'm pretty sure that's what mine was when it did the same... thing was too old and outta date :lol:

What causes the screen to completely freeze up? I had this happen twice today. My mouse froze in one place and nothing on my keyboard worked. I had to turn off power then restart. This is totally frustrating. :irked:
Close the door of the fridge. :bonk: :D

Okay, seriously: this problem could be caused by a number of possibilities.

1. Your PC resp. certain components are overheating. Probably a good amount of dust has settled on the cooling devices of the graphics card, the CPU cooler/fan or the memory banks, causing heat spots and more or less crashes. Try to clean the components with a lint-free cloth or the vacuum (and with the appropriate caution - don't set the vac on "tornadic strength"!).
1.1 Probably the cooling device of the CPU is too weak. Replace it with a more powerful one (you still know where to send the tickets?).
1.2 The case needs a better ventilation. Proceed as in 1.1 (I'm used to travel 1st class).

2. Depending on the input devices - if you use cordfree ones, some products tend to crash the system once the battery of the mouse or the keyboard runs weak (which is more a matter of the driver). Sounds weird, but I had experienced it by myself, and in computers, nothing is impossible.
I guess that you can replace the cells without my help. ;)
If you use cable devices, check the proper installation of the driver(s).

3. Recently installed software might be the culprit. If in doubt, delete the software and check for further crashes.

4. Run a virus and spyware check.

5. Follow Diofan's advice.

6. Follow Shakey's advice.

7. Don't forget to make the tickets first class. :)

What causes the screen to completely freeze up? I had this happen twice today. My mouse froze in one place and nothing on my keyboard worked. I had to turn off power then restart. This is totally frustrating. :irked:

Sometimes, that happens to my computer. I had to press the CTRL, ALT, and DELETE keys--simultaneously--for my computer's screen to "thaw out."

A good idea is to download and run Hijack This (http://www.awschell.com/support/hjtfile.htm)! Follow the instructions given on the page (The email link goes to my Webmaster account there so if you like that would work for you too).

I just downloaded Hijack This! moments ago.

This happened twice yesterday. Onvce when I was looking up info on my Sharp mircowave on the Sharp website then again whe I was posting a blog on myspace. I checked the interior of my computer and it looks clean enough. Besides that, there is some sort of anti dust thingie inside.

I got 512mb of memory and 7.75 gb of used space with 43.8 of free space. I also have Macafee and Antivir gurad. running.
I am going to check out Hijack This now. :)

Thanks for all the help. :ghug:

Wave..the ticket is on it's way..hope you like coach! :p

Looking at to many naked men on the Internet is probably causing this to happen. I just re-booting & putting on some underwear. See if that helps.

:D

Looking at to many naked men on the Internet is probably causing this to happen. I just re-booting & putting on some underwear. See if that helps.

:D
I knew someone was going to say that! :lol:

I don't have time to look at naked men. Ryan keps me well occupied. ;)

I DL'd HijackThis but have no clue what to check and what to not check. :confused:

I DL'd HijackThis but have no clue what to check and what to not check. :confused:

Best thing to do, I'm assuming you've already installed it, Click the button that reads "Do a system scan and save a log file", take the resulting log file (If you've used the link I gave you, I created the installer and therefore at this point the log file will be found in C:\Program Files\Hijack This as hijackthis.log.

Take that log file and either email it to me, Ingrid, or Shakey, whoever you feel comfortable with. They will analyze the log and tell you what to remove.

What the log lists are programs and files the computer is "told" to start when you start the computer. Even nasty programs like trojans and viruses may be listed (If you have them). What we do is look for programs that are questionable or definite "no-no's" Once you have a listing of what we found, then Hijack This can further assist you by letting you determine what programs or files you want it to remove.

This last step is very important! ONLY select files/programs you KNOW are no good...random guessing could wipe out an important system file needed to run windows.

As for what to check and what not to check, your "Analyst" will list the files in question for you...those files are the ones to check.

Logfile of HijackThis v1.99.1
Scan saved at 6:03:10 PM, on 9/20/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\Program Files\Ad Muncher\AdMunch.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb0 4.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us4.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us4.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us4.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us4.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Zero-Knowledge Freedom - {FA91B828-F937-4568-82C1-843627E63ED7} - C:\Program Files\Zero Knowledge\Freedom\BandObjs.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe files\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [Ad Muncher] C:\Program Files\Ad Muncher\AdMunch.exe /bt
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb0 4.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,96/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

-----------------------------

I guess this is what you need?

Yup...looking it over for you now.

How often do you use Music Match?

My recommendations:
Remove (Check) The following:
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
(Both at the middle of the list)

Remove ONE of your antiviruses. The log shows you have TWO antivirus programs running at the same time.

Anything you want to add Ingrid/Shakey?

Wave..the ticket is on it's way..hope you like coach! :p
Are you expecting me to FedEx myself? :grrr: :lol:

FedEX..you know it! :tease:

I just got another screen freeze. This time I was here on the xchange. Here is the error I got..

Sounds like a corrupted display driver. Click here (http://downloadfinder.intel.com/scripts-df-external/Product_Filter.aspx?ProductID=178) to download a new one.

Thanks Dio! Although I am not sure exactly what to DL. :o My OS is win xp home.

Thats what happens when you play STRIP poker:mwaha:

And shit on your computer :laugh:

Sorry for not being here to help. My phone line got hijacked by another company, so I have been without phone or Internet for about five days now. :mad:

Regarding your Hi-Jack this log, a good site that will analyze it for you is Help2Go (http://www.help2go.com/modules.php?name=HJTDetective). You just paste your log in and it automatically scans for nasties. I did it for you and here are the results:

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
(Description: HP monitoring tool. Unnecessary. Remove this to free up some system resources.)

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
(Description: Intel hotkey applet. Unnecessary. Removing this will free up a small amount of system resources.)

O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
(Description: S3 configuration taskbar applet. Not necessary. Removing this entry will free up a small amount of system resources.)

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
(Description: Sun Java update scheduler. Checks for updates. Not necessary. Removing this entry will free up a small amount of system resources.)

If you still want to try a driver, you can download it here - Graphics Driver [WIN2K_XPE67.EXE, WIN2K_XPM67.EXE] (http://downloadfinder.intel.com/scripts-df-external/download.aspx?url=/4665/eng/win2k_xpe67.exe&agr=N&ProductID=798&DwnldId=4665&strOSs=45&OSFullName=Windows*%20XP%20Home%20Edition&lang=eng)

All that being said, it sounds a little more like a hardware issue to me, but it can't hurt to try. I've been wrong (many times) before.

Thanks bunches Shakey . :)

I just used Help2Go, Shakey. Thanks! :)